Import duties and charges -Please Note:
• Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the importer’s (customer’s) responsibility.
• Please check with your country’s Customs office to determine what these additional costs will be prior to buying.
• These charges are normally collected by the delivering company or when you pick the item up. Do not confuse them with additional shipping charges.
• We do not mark merchandise values below value or mark items as “gifts”. International government regulations prohibit such behavior.
• If the customer refuses to pay those taxes, the items will be back to us. We'll then refund you the amount of the order, after having withdrawn the shipping cost.
We can send all items to certain countries.
*Due to the effects of Covid-19, it appears the delivery will be slow.
● To North America by ITQB (by Yamato Transport)
Canada, United States
・ ITQB ¥0- ¥24,999: ¥3,000. 4-7days* / ¥25,000 or more: Free
● To Europe by EMS (by Japan Post)
Austria, Belarus, Bulgaria, Czech Republic, Finland, Germany, Iceland, Italy, Latvia, Lithuania, Norway, Poland, Portugal, United Kingdom
● To Europe by EMS or ePacket (by Japan Post)
Belgium, Croatia, Denmark, Estonia, France, Hungary, Luxembourg, Netherlands, Spain, Sweden, Switzerland
・ePacket ¥0- ¥19,999: ¥1,400. 4-9days*
・EMS ¥0- ¥19,999: ¥2,500. 2-6days* / ¥20,000 or more: Free
● To Australia by ITQB (by Yamato Transport)
・ ITQB ¥0- ¥24,999: ¥3,000. 6-11days* / ¥25,000 or more: Free
● To New Zealand by EMS or ePacket (by Japan Post)
・ePacket ¥0- ¥17,999: ¥1,400. 4-6days*
・EMS ¥0- ¥17,999: ¥2,300. 2-6days* / ¥18,000 or more: Free
● To Asia by EMS (by Japan Post)
Malaysia, Philippines, Thailand
● To Asia by EMS or ePacket (by Japan Post)
China, Hong Kong, Singapore, South Korea, Taiwan
・ePacket ¥0- ¥11,999: ¥1,000. 3-7days*
・EMS ¥0- ¥11,999: ¥1,500. 2-5days* / ¥12,000 or more: Free
We have several payment options available.
• Credit cards (Visa, Mastercard, American Express, JCB)
• Paypal Express Checkout
• Amazon Pay
• Apple Pay
• Google Pay
• Shop Pay
Return / Defective / Cancellation:
- When you receive the item, please check for damage.
- Please contact us within 14 days after the item arrives, only if the item is different from the one you ordered or if the item is damaged. In this case, we will bear the shipping cost for the return.
- If repair or replacement is not possible, the payment amount will be refunded.
- We cannot accept cancellations, returns or exchanges due to customer's circumstances.