User guide

● How to order

① Add the product to the cart Click the "Add to cart" button on the desired product page to add the product to the cart. If you want to purchase multiple products at the same time, click the "Continue shopping" button to move to the other product page.

② Proceed to the purchase procedure Check the product, quantity, and amount on the shopping cart screen and click the "Go to purchase procedure" button. The screen will change to the customer information input screen.

③ Enter your customer information
Please enter your email address correctly. In addition, if you are using a smartphone address, please make settings so that you can receive our shop's email address "okoshibumi@2p5.jp" in the received email settings.

④ Confirm the shipping method Click the "Proceed to select shipping method" button. Please check the contact information and delivery address on the delivery screen.

⑤ Select a payment method Click the "Proceed to payment" button.

⑥ Confirm the order details and click "Order Complete" to complete the procedure.

 

● Payment method

Credit card ( VISA, MASTER CARD, JCB, AMERICAN EXPRESS)
Shop pay *
Apple pay
Amazon pay
Google pay
PayPal

* Shop Pay stores your email address, credit card details, delivery and billing information so that you can easily use the stored information to make future purchases at the various stores where you have enabled Shop Pay.

● Cancellation, returns, exchanges, etc. (in Japan)

When you receive the item, please check for damage. Please contact us within 3 days after the item arrives only if the item is different from the one you ordered or if the item is damaged. In this case, the shipping fee for the return will be borne by this shop. If repair or replacement is not possible, the payment amount will be refunded.
We cannot accept cancellations, returns or exchanges due to customer's convenience.

 

● Shipping fee and shipping (in Japan)

It is 300 yen nationwide. We will ship by Japan Post Click Post. If the total price of the item is 5,000 yen (excluding tax) or more, the shipping fee will be borne by this shop.
The product will be shipped as soon as your payment is confirmed.

For overseas shipping, please see the " Ship overseas " page on the site.

 

● Receipt

Receipts are usually not included. If you wish, please check the following.
・ When paying by credit card, the direct contractor for the customer's payment is each credit company or credit card company, so the usage statement sent from the card company you are using corresponds to the receipt. increase.
・ If you would like a receipt issued by us, please specify your request for a receipt from the inquiry page and contact us with your order number, address, and proviso. After shipping the ordered product, we will send the image data of the receipt to the email address you received when you ordered.

 

● Notes

-The color and texture of the product may look different from the actual color depending on the type of computer display. Please note.
・ Specifications, prices, and production of the listed products are subject to change without notice.